Touchnet static IP

[jSylvestre]

23.100.40.244
23.100.40.246
23.100.40.2
23.100.32.186

AFAIK those are the list of possible outbound addresses

When we are ready to move production here, I’ll make sure I confirm with you that they have not changed.

Thanks,
-Jason

From: Maureen Pigozzo
Sent: Monday, January 8, 2018 10:18 AM
To: Jason Sylvestre <>
Cc: Scott Kirkland <>
Subject: RE: [touchnetadmin] Posting Error for uPay Site: Registration Test Site

Touchnet firewall rules are set for static IP addresses. If the IP address changes, the firewall will block the traffic. We have had departments using Pantheon, they’ve had to stay with their legacy system that uses static IP.

From: Jason Sylvestre
Sent: Monday, January 08, 2018 10:02 AM
To: Maureen Pigozzo <>
Cc: Scott Kirkland <>
Subject: RE: [touchnetadmin] Posting Error for uPay Site: Registration Test Site

We are using a cloud provider and the IP address can change at any time.
The port is always 443 though, as with any SSL

Are there any other AWS or Azure clients that have similar issues?

Thanks,
-Jason

From: Maureen Pigozzo
Sent: Monday, January 8, 2018 9:54 AM
To: Jason Sylvestre <>
Subject: FW: [touchnetadmin] Posting Error for uPay Site: Registration Test Site

Hi,

What is the IP address and port associated with this postback URL? I’ll need to have Touchnet update their firewall.

TouchNet's External IP range is 198.187.196.0/24 (Valid for Test and Production)

Thanks,

Maureen

[kkolberg]

were you ever able to get them to support anything other than a static ip?

[jSylvestre]

Nope, but no problems so far.