SEGFAULT when upgrading agent from 10.4.0.316-30f9fca2e3e7 to 10.22.0.12-687e42d2e365 PHP8.1

[blueprismo]

Description

When I update the agent in my instance with php8.1 from 10.4.0.316-30f9fca2e3e7 to 10.22.0.12-687e42d2e365 whenever I run (for example) php artisan command i get a segmentation fault.

Steps to Reproduce

Update an agent from 10.4.0.316 to 10.22.0.12 .

Expected Behavior

All works fine without segfaults.

Relevant Logs / Console output

I captured this with gdb:

Program terminated with signal SIGSEGV, Segmentation fault.
#0  0x00007f8d0e91cc60 in ?? () from /lib/x86_64-linux-gnu/libgcc_s.so.1
(gdb) bt
#0  0x00007f8d0e91cc60 in ?? () from /lib/x86_64-linux-gnu/libgcc_s.so.1
#1  0x00007f8d0e91e78b in _Unwind_Backtrace () from /lib/x86_64-linux-gnu/libgcc_s.so.1
#2  0x00007f8d1092e2c6 in __GI___backtrace (array=<optimized out>, size=<optimized out>) at backtrace.c:116
#3  0x00007f8d0bdcf421 in nr_signal_tracer_common () at util_signals.c:113
#4  0x00007f8d0bd9dc2d in nr_php_fatal_signal_handler () at /usr/local/src/newrelic-php-agent/agent/php_minit.c:738
#5  <signal handler called>
#6  0x00007f8d00000001 in ?? ()
#7  0x000055937c350081 in ?? ()
#8  0x000055937c2f6d90 in ?? ()
#9  0x000055937c31e317 in execute_ex ()
#10 0x000055937c0ea21c in ?? ()
#11 0x000055937c0eb218 in ?? ()
#12 0x000055937c2a8c3c in zend_call_function ()
#13 0x000055937c2a900d in zend_call_known_function ()
#14 0x000055937c1a8287 in ?? ()
#15 0x000055937c2a7ecc in zend_lookup_class_ex ()
#16 0x000055937c2a91fd in zend_fetch_class ()
#17 0x000055937c2d484e in ?? ()
#18 0x000055937c31eb6e in execute_ex ()
#19 0x000055937c0ea21c in ?? ()
#20 0x000055937c0eb218 in ?? ()
#21 0x000055937c0ea21c in ?? ()
#22 0x000055937c0eb218 in ?? ()
#23 0x000055937c0ea21c in ?? ()
#24 0x000055937c0eb218 in ?? ()
#25 0x000055937c0ea21c in ?? ()
#26 0x000055937c0eb218 in ?? ()
#27 0x000055937c0ea21c in ?? ()
#28 0x000055937c0eb218 in ?? ()
#29 0x000055937c0ea21c in ?? ()
#30 0x000055937c0eb218 in ?? ()
#31 0x000055937c0ea21c in ?? ()
#32 0x000055937c0eb218 in ?? ()
#33 0x000055937c0ea21c in ?? ()
#34 0x000055937c0eb218 in ?? ()
#35 0x000055937c3275fd in zend_execute ()
#36 0x000055937c2b7395 in zend_execute_scripts ()
#37 0x000055937c253f1a in php_execute_script ()
#38 0x000055937c3a050e in ?? ()
#39 0x000055937c0f5228 in ?? ()
#40 0x00007f8d10825083 in __libc_start_main (main=0x55937c0f4e20, argc=2, argv=0x7fffcd7b5948, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>,
    stack_end=0x7fffcd7b5938) at ../csu/libc-start.c:308
#41 0x000055937c0f59fe in _start ()

Your Environment

• Browser name and version: n/a
• Operating System and version: Ubuntu 20.04

Additional context

root@host:/etc/php/8.1/mods-available# uname -a
Linux host 5.15.0-1062-aws #68~20.04.1-Ubuntu SMP Wed May 1 15:24:09 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

[workato-integration]

https://new-relic.atlassian.net/browse/NR-293038

[jeffchiudev]

Hi there @blueprismo, my name is Jeff, I'm a support engineer from New Relic; I just stepped out of a meeting with our PHP engineers and they brought your issue to our attention.

They would like to get more information, and unfortunately Git Hub isn't a secure place to share files that we'd need to continue troubleshooting your case.

Can you please create a support case within the New Relic product support or via the New Relic forums and then let us know once you've done so so we can look out for it? Once there we'll be able to securely gather information.

Cheers!

[lavarou]

Hi @blueprismo! In order to get more information to diagnose this issue (account # and application id), we suggest filing a ticket by following the steps here, where we can engage our General Tech Support engineers.

If you do not have access to this support flow & the ability to open a support ticket directly, we can reach out via a post on the NR Community Forums.